Diagnostic Scorecards — DiagnosticMind

Operational Process

Measure the gap between how your processes are supposed to work and how they actually work.

Operations

BC/DR Auditing

Your Business Continuity Plan exists. But does it describe the infrastructure you have today — or the one you had when it was written?

Risk & Compliance

Workload Automation

Is your batch environment engineered — or has it just accumulated? Rate your Control-M, TWS, or cron environment.

Operations

Incident Post-Mortem

Do your post-mortems change anything — or are they documentation exercises that end in a shared drive?

Operations

Performance Tuning

Is your system slow because of capacity — or because the execution plan was never optimised?

Operations

Knowledge Transfer

Someone is leaving. How much of what they know is captured — and how much walks out the door with them?

Strategic

Technical Due Diligence

Before the deal closes: what does the technology actually look like under the PowerPoint?

Strategic

ITIL Process Assessment

Your organisation follows ITIL. But do the processes actually reduce incidents — or just document them?

Operations

Change Management

Changes are approved. But is the downstream impact assessed — or discovered during the incident?

Operations

Batch Processing Architecture

Every morning, executives check dashboards produced by batch processes that leadership has never examined. Rate yours.

Operations

Mainframe Assessment

Your mainframe runs. It has always run. But has anyone quantified what happens when it can't?

Code & Legacy

Operational Resilience

Beyond BC/DR: can your organisation absorb disruption and continue to deliver critical services?

Risk & Compliance

Knowledge Continuity

Identify the three people whose departure would cause the most operational damage — and what they know that no one else does.

Strategic