Diagnostic Mind Diagnostic Scorecard
Scorecard #15

Knowledge Transfer Effectiveness

Is your knowledge transfer capturing what people do — or why they do it?

◇ 10 + 7 specialist questions ◇ 5 minutes ◇ Instant results
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Answer based on what the last handover actually transferred — not the handover plan. Standard knowledge transfer: the departing specialist shadows their replacement for two weeks. The replacement takes notes. Three months later, something breaks that wasn't in the notes — because the critical knowledge isn't procedural. It's contextual. Why this parameter is 7. Why this job runs at 3:17 AM. Why this error is ignored on Tuesdays.
Progress
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Your Diagnostic Profile

Based on your responses — surface scan

Where the gaps are — and what's behind them
Operational strengths
Structural Warnings

Keep your results

Save or print this diagnostic profile — your scores and findings, no analysis.

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This was the surface scan.

7 specialist questions that probe deeper — exposing operational patterns invisible in a surface assessment. Your score recalculates with the combined picture.

Layer 2 — Specialist Depth

Going deeper

These questions probe the operational patterns that surface scans miss.

Deep Dive
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Combined Assessment — 17 Questions

Your Updated Diagnostic Profile

Surface scan + specialist depth — the complete picture

Where the gaps are — and what’s behind them
Operational strengths
Structural Warnings

Keep your complete results

Save or print the full diagnostic profile — surface scan plus specialist depth.

Generated in your browser. Nothing is sent or stored.

Want the full picture across all 7 dimensions?

The Operational Resilience Assessment covers Batch, BC/DR, Change, Knowledge, AI, Compliance, and Service Management — 120 questions, AI-powered analysis, delivered to your inbox.

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