Scorecard #15

Knowledge Transfer Effectiveness

Is your knowledge transfer capturing what people do — or why they do it?

◇ 10 + 7 specialist questions ◇ 5 minutes ◇ Instant results
Answer based on what the last handover actually transferred — not the handover plan. Standard knowledge transfer: the departing specialist shadows their replacement for two weeks. The replacement takes notes. Three months later, something breaks that wasn't in the notes — because the critical knowledge isn't procedural. It's contextual. Why this parameter is 7. Why this job runs at 3:17 AM. Why this error is ignored on Tuesdays.
Progress
0 / 10

Your Diagnostic Profile

Based on your responses — surface scan

This was the surface scan.

7 specialist questions that probe deeper — exposing operational patterns invisible in a surface assessment. Your score recalculates with the combined picture.